MegaCatálogo Bibliográfico
Centro de Documentación. FCEyS. UNMdP

- Recursos bibliográficos en papel y digitales -
- libros, artículos de revistas, ponencias de eventos, etc. -

» Resultado: 5 registros

Registro 1 de 5
Autor: Müller, Hansruedi - Wyss, Ursula
Título: Atypical working hours and their impacts on leisure - an unofficial Swiss time use study
Fuente: Tourism Review. v.62, n.1. International Association of Scientific Experts in Tourism, AIEST
Páginas: pp. 14 - 24
Año: 2007
Resumen: The study questions how spreading working hours through the day (night) and week might affect how people use their time and participate in leisure and social activities. We make use of closed two-daystime-use-diaries and questionnaires asked employees of the Swiss railway (sample size of 1,400 diarydays), to access the implications of atypical forms of working hours on the workers’ leisure time as well as the time arrangements of the employees’ partners and children. The empirical investigation revealed that people who work shifts are less likely to live in households made up of several persons (an average of 13.6 per cent compared, with 18.8 per cent among people who do not work shifts). Shift workers who live together with others in a household are more likely to share a household with a partner who also works shifts: 30.6 per cent of partners/spouses also work shifts, compared with 14.4 per cent of partners/spouses of non-shift workers. Subdividing households according to single- or multiple-person households shows that shift workers achieve a slightly longer period of social time than non-shift workers. On the one hand, this points to a social environment which adapts to the irregular and asynchronous working hours of the person concerned. On the other hand, comparison with sociological theory literature and other time-budget studies brings out that the social framework conditions and the extent to which working hours can be planned exert a definite influence on a functioning social environment. The Swiss Federal Railways (SBB) tries - and manages - to take this into account, as the survey results clearly show. Thus, it is not possible to draw the conclusion that shift workers are in principle at greater risk from social isolation. In fact, it should be pointed out that the negative consequences of asynchronous working hours can be compensated for by individual adjustments. However, in this regard, certain operational and social framework conditions are a prerequisite for the success of these individual efforts.
Palabras clave: REDES | OCIO | CAPITAL SOCIAL | USOS DEL TIEMPO | CONDICIONES DE TRABAJO | TIEMPO LIBRE |
Solicitar por: HEMEROTECA T + datos de Fuente
Registro 2 de 5
Autor: Müller, Hansruedi - Zaugg, Brigitte
Título: Lobbying in Swiss tourism
Fuente: Tourism Review. v.60, n.4. International Association of Scientific Experts in Tourism, AIEST
Páginas: pp. 6-11
Año: 2005
Resumen: The shortcomings of lobbying in respect of tourism policy are a frequent topic of discussion in tourism circles which lament that there is virtually no voice - and therefore no ear - for tourism policy matters in the Swiss Parliament. Is this really the case, or is it merely the customary reaction of a branch that is undergoing major structural change? A review of the achievement record on tourism policy affairs in recent years comes to the conclusion that the successes - at federal level, at least - are actually quite creditable: Innotour has been rejigged and a qualification offensive launched, the special VAT rate - that controversial regulatory policy issue - has been extended, the Schweizerische Cesellschaft für Hotelkredit (Swiss Society for Hotel Credits) was given a new credit, despite considerable opposition, and Switzerland Tourism’s federal subsidy looks set to be higher than ever before. And all this at a juncture when savings and cuts are being made on all sides. So there is every indication that tourism lobbying in Switzerland is better than its reputation. It was in this context that tourism lobbying was investigated. The corresponding study, conducted by Brigitte Zaugg (2004), took its lead from the principles of the New Political Economy (Public Choice Theory), which uses as its essential point of departure that the ever-more-complex relations between politics and industry generate higher information requirements in all political bodies. Lobbyingprovides a tool for reducing information deficits. Here, information is understood as a swap commodity, because well informed circles can intensify their influence. What is more, with the help of lobbying, it is possible to develop viable legislation characterized by a high degree of acceptance and a broad consensus. Thus, despite certain image problems, lobbying is increasingly perceived as an indispensable form of basic democracy and a legitimate factor in shaping political will. If the influencing of tourism policy decision-making processes in order to push through specific interests is further increased, the question arises of how lobbying could be modified to make it even more successful. In this connection, the study identifies four focal approaches: 1) the development and nurture of a sustainable network of contacts, 2) the permanent readying of sound information geared to public welfare and a regular exchange of information, 3) the preparation of suggested improvements that are as practical as possible and include own inputs, and 4) the creation of strategic partnerships and the grouping of tasks.
Palabras clave: TURISMO | POLITICA TURISTICA | INFORMACION |
Solicitar por: HEMEROTECA T + datos de Fuente
Registro 3 de 5
Autor: Müller, Hansruedi - Lanz Kaufmann, Eveline
Título: Wellness-Tourismus: Eine analyse des schweizer marktes und konsequenzen für die hotellerie
Fuente: Tourism Review. v.55, n.2. International Association of Scientific Experts in Tourism, AIEST
Páginas: pp. 26-38
Año: 2000
Resumen: The term wellness is widely used in Swiss tourism. The principal observations regarding the wellness industry concern an expanding supply of and an insufficiently researched demand for wellness programs. The quality dimension of wellness services is increasingly becoming the decisive competitive factor. For this reason quality management plays an important role. Market research shows that average 3- to 5- star hotels provide fairly comprehensive wellness facilities. Wellnesshotels should therefore specialize in health information, individual care and a wide range of cultural and relaxation programs. Although the same hotel can host cure and wellness guests at the same time, these two segments have to be considered seperately when deciding on the marketing strategy. We therefore assume that wellness is pursued solely by "healthy" people, the prime aim being prevention. "Normal cure guests" aim to heal their illness.
Palabras clave: TURISMO | TURISMO DE SALUD | CLUSTERS | MARKETING |
Solicitar por: HEMEROTECA T + datos de Fuente
Registro 4 de 5
Autor: Müller, Hansruedi - 
Título: Verkehrsmanagement in ferienorten
Fuente: Tourism Review. v.54, n.2. International Association of Scientific Experts in Tourism, AIEST
Páginas: pp. 65-77
Año: 1999
Resumen: Although tourism is based on growing mobility, traffic currently represents the biggest problem for many tourist resorts. The high volume of traffic in holiday resorts is steadily undermining their attractiveness for tourists. People are becoming increasingly aware of this issue, and various efforts are being made to get local traffic problems under control. The technical aspects are widely known, but the measures taken and the implementation procedures used lack consistency and the success achieved varies considerably. This research project has focused on concrete implementation processes for traffic measures and their impact on the environment. In particular, questions about the acceptance of measures and how these relate to the implementation process have been of great interest.
Palabras clave: TURISMO | BUENAS PRACTICAS |
Solicitar por: HEMEROTECA T + datos de Fuente
Registro 5 de 5
Autor: Müller, Hansruedi - 
Título: Quality offensive in Swiss tourism
Fuente: Tourism Review. v.53, n.3. International Association of Scientific Experts in Tourism, AIEST
Páginas: pp. 35-41
Año: 1998
Resumen: Quality in tourism has many dimensions. Through quality management, efforts are being made to take account of the growing importance of individual aspects of quality. A Iprogramme with various instruments was designed for Swiss tourism with the aim of ystematically promoting and securing on-going quality development. The programme consists of three levels: in level 1, the focus is on quality of service and in level 2 on management quality. It is not until level 3 that familiar TQM systems are adopted. This article provides a brief overview of the entire programme which covers all aspects of a tourism service package, ranging from tourism information through the hotel trade mountain cableways.
Palabras clave: TURISMO | CALIDAD | SERVICIOS | GESTION DE CALIDAD | TQM |
Solicitar por: HEMEROTECA T + datos de Fuente

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